Terms of Service

Last updated: August 1, 2025

OVERVIEW

This website is operated by RetaOne Labs. Throughout the site, the terms “we”, “us” and “our” refer to RetaOne Labs. RetaOne Labs offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing retatrutide products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, researchers, customers, institutions, and contributors of content.

IMPORTANT: All customers MUST be at least 21 years of age to purchase our research products. By accessing or using any part of the site, you agree to be bound by these Terms of Service and confirm that you meet this age requirement.

WAIVER AND DISCLAIMER OF LIABILITY

YOU, THE BUYER, BY PLACING AN ORDER FROM THIS WEBSITE HEREBY AGREE TO ALL THE TERMS AND CONDITIONS MENTIONED HEREIN.

Under no circumstances shall RetaOne Labs or any associated affiliates be liable for consequential damages, whether purchasers claim in contract, negligence, strict liability or otherwise. In direct consideration of approving the sale of any retatrutide product to the purchaser, the purchaser agrees to indemnify and hold RetaOne Labs and any associated affiliates harmless from all claims, expenses, losses and liability of any kind arising out of the purchaser’s handling, possession, and/or use of the product whether used alone or in combination with any other substance.

SECTION 1 – RESEARCH USE ONLY DECLARATION

All retatrutide products sold by RetaOne Labs are intended solely for laboratory research purposes and are not to be used for any other purposes, including but not limited to:

Human consumption or administration
Veterinary use or animal consumption
In-vivo diagnostic purposes
Food additives or supplements
Drugs, medical devices, or cosmetics for humans or animals
Commercial manufacturing purposes
Athletic or performance enhancement

The purchaser agrees that the products have not been sterilized or tested by RetaOne Labs for safety and efficacy in food, drug, medical device, cosmetic, commercial or any other non-research use.

The company reserves the right to cancel any purchase if there is proof or suspicion that products are being purchased for use other than legitimate research purposes.

SECTION 2 – QUALIFIED PERSONNEL REQUIREMENTS

By purchasing from RetaOne Labs, you represent and warrant that:

You are a qualified researcher, laboratory professional, or institutional representative
You have appropriate training and facilities for handling research-grade peptides
You will ensure all products are handled only by qualified and trained individuals
You possess adequate knowledge of safety protocols for peptide research
You have appropriate institutional oversight for research chemical handling

All products will be sold only to qualified customers who can demonstrate legitimate research use.

SECTION 3 – CUSTOMER RESPONSIBILITIES AND REPRESENTATIONS

All customers represent and warrant that through their own review and study they are fully aware and knowledgeable about:

Government regulations regarding the use of and exposure to research peptides
Health and safety hazards associated with handling retatrutide products
Necessity of adequately warning personnel about health and safety hazards
Proper storage, handling, and disposal procedures for research chemicals
Institutional compliance requirements for research chemical procurement

SECTION 4 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least 21 years of age and are legally authorized to purchase research chemicals in your jurisdiction.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of these Terms will result in immediate termination of your account and services.

SECTION 5 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, including but not limited to:

Suspected non-research use
Lack of proper qualifications or institutional affiliation
Violation of these terms
Suspicious ordering patterns

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 6 – PRODUCT INFORMATION AND AVAILABILITY

Certain retatrutide products may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Returns and Refund Policy.

We reserve the right to:

Limit sales of our products to any person, geographic region, or jurisdiction
Limit quantities of any products that we offer
Discontinue any product at any time
Modify product descriptions or pricing without notice

We do not warrant that the quality of any products will meet your specific research expectations, or that any errors in the Service will be corrected.

SECTION 7 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per institution, or per order. These restrictions may include orders placed by or under the same customer account, same credit card, and/or orders that use the same billing and/or shipping address.

You agree to provide current, complete and accurate purchase and account information for all purchases. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

SECTION 8 – REGULATORY COMPLIANCE

The purchaser expressly represents and warrants to RetaOne Labs that the purchaser will properly test, use, and handle any retatrutide products purchased in accordance with:

Practices of a reliable person experienced in peptide research
Strict compliance with all applicable laws and regulations
Institutional safety and compliance protocols

The purchaser warrants that any research conducted with our products shall comply with all applicable regulations, including but not limited to FDA regulations regarding research chemicals.

SECTION 9 – PROHIBITED USES

You are prohibited from using the site or retatrutide products for:

Any unlawful purpose or non-research applications
Human or animal consumption or administration
Commercial manufacturing or resale
Athletic performance enhancement
Cosmetic or therapeutic applications
Any use that violates local, state, federal, or international regulations
Circumventing research oversight or institutional protocols

SECTION 10 – THIRD-PARTY LINKS AND SERVICES

Our site may contain links to third-party websites or services. We are not responsible for examining or evaluating the content or accuracy of third-party materials. We do not warrant and will not have any liability for any third-party materials, websites, products, or services.

SECTION 11 – USER SUBMISSIONS AND FEEDBACK

If you send us creative ideas, suggestions, proposals, research feedback, or other materials, you agree that we may use such submissions without restriction, compensation, or obligation to maintain confidentiality.

We may monitor, edit, or remove content that we determine violates these Terms of Service or is otherwise objectionable.

SECTION 12 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy. We collect and use information to verify research credentials, ensure legitimate use, and maintain compliance with applicable regulations.

SECTION 13 – ERRORS AND INACCURACIES

We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, or availability information. We may change or update information or cancel orders if any information is inaccurate, even after you have submitted your order.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

RESEARCH USE ONLY: Our retatrutide products are provided “as is” and “as available” for research use only, without any warranties regarding their suitability for any particular research application.

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the Service is at your sole risk.

In no case shall RetaOne Labs, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost data, or replacement costs, arising from your use of our products or services.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless RetaOne Labs and our affiliates, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of:

Your breach of these Terms of Service
Your violation of any law or regulation
Your misuse of retatrutide products
Your failure to follow proper research protocols
Any harm resulting from your handling or use of our products

SECTION 16 – PRODUCT QUALITY AND TESTING

We guarantee 99%+ purity on all retatrutide products, verified through comprehensive analytical testing including HPLC analysis, mass spectrometry, and third-party laboratory verification.

Quality Guarantee: If independent laboratory testing shows our product does not meet stated purity specifications, we will provide full refund and replacement upon verification of legitimate test results from accredited facilities.

SECTION 17 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed without affecting the validity of remaining provisions.

SECTION 18 – TERMINATION

These Terms of Service are effective unless terminated by either party. We may terminate this agreement at any time without notice if you fail to comply with any term or provision. You will remain liable for all amounts due up to and including the date of termination.

SECTION 19 – ENTIRE AGREEMENT

These Terms of Service, along with our Privacy Policy and Returns Policy, constitute the entire agreement between you and RetaOne Labs and govern your use of the Service, superseding any prior agreements or communications.

SECTION 20 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Texas. Any disputes arising from these terms or your use of our services shall be resolved in the courts of our choosing.

SECTION 21 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of our website following any changes constitutes acceptance of those changes.

SECTION 22 – SMS COMMUNICATIONS

By providing your mobile phone number and checking the SMS consent box at checkout, you agree to receive transactional text messages from Reta One Labs at the number provided. These messages may include order confirmations, shipping updates, and delivery notifications.

Message frequency varies by order activity. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.

You may also contact us by texting our toll-free number directly. Inbound messages are received by our support team and handled during normal business hours.

To opt out at any time, reply STOP to any message you receive from us. You will receive one confirmation message and no further messages will be sent. To opt back in, reply START.

For help, contact us at support@retaonelabs.com.

Reta One Labs does not use this number for unsolicited marketing or promotional outreach. Your mobile number will not be sold or shared with third parties for their marketing purposes.

SECTION 23 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:
General Support: support@retaonelabs.com

We recommend reaching out to us via our Contact Page.

By purchasing retatrutide products from RetaOne Labs, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and confirm that you will use our products exclusively for legitimate research purposes.

FOR RESEARCH USE ONLY – NOT FOR HUMAN CONSUMPTION